Il Giardino Botanico - Hotel Villa Cipressi, Varenna

Nothing but negative things to say about the treatment from all staff at this establishment. Nice facility but there are places just as nice, at a lower price, with much more pleasant treatment from the staff. Will never be back to this particular establishment. I felt the negative treatment was partially in regards to being Americano. Rude, rude, rude. Also, the gardens are a joke. The very nice gardens are the gardens you come to after passing this one on your right. Continue past this place.

SCAM SCAM SCAM. STAY AWAY! We never stayed at this property but were somehow charged $1000 for one nights stay. When contacting the property to dispute the charge, they said that we booked a room but never showed up. We have no confirmation from the hotel that a room was booked and there was no communication from their end regarding a booking or no-show or anything. We returned from our vacation on Lake como and received the charge without any additional information. They refused to acknowledge that no confirmation was sent or return our money for a stay that we never had. The worst holiday experience we’ve ever had.